OUR POLICIES    
 

Failure to adhere to policies and procedures may result
in the suspension or termination of services!

Payment Policies   Attendance Policies and Procedures

Payments may be made at the time   of
  service.

• All payments are due in full within thirty   days of the statement date.

• Co-payments and deductibles are the   responsibility of the patient, not the   insurer.

• Accurate insurance information must be   provided to enable our billing associate   to submit claims.

• It is imperative that patients stay current on balances due.

• All unpaid balances beyond the thirty     day period will be subject to review by   the Director for suspension of services.

 

Children who come consistently to   therapy at their regularly scheduled   appointment times make the most   progress, however we do understand   there are times when it is necessary to   cancel a session.

We follow health department   regulations, which state that a child must   be fever free for 24 hours. If there is   nasal discharge that is not clear or   discharge from the eyes, then your child   may be contagious and should not come   to therapy.

Cancellations must be made before 9:00   AM for sick children.

We require 24 hours notice if you can   not make your scheduled appointment    for  any other reason.

No shows will be billed for the missed   session at the cost of $50.00 to the   patient.

If there are greater than 3 cancellations   made in a 2 month period then therapy   may be terminated at that time.

  Make-up sessions are encouraged!!


Helping Hands Inc. * 2761 Jefferson Davis Highway  Ste 209* Stafford * VA * 22554